Frequently Asked Questions
Everything you need to know about your order and our products
How do you ensure discreet shipping?
All orders are shipped in plain, unmarked packaging with a generic sender name. There are no logos or descriptions on the outside of the box to ensure your privacy.
What is your return policy for intimate apparel?
For hygiene and safety reasons, intimate apparel and accessories cannot be returned once the sealed packaging has been opened. Please refer to our size guide before purchasing.
How long does delivery usually take?
Standard shipping typically takes 3-5 business days within the continental US. We also offer expedited shipping options at checkout for faster delivery.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as secure digital payment options like PayPal and Apple Pay.
How can I track my order?
Once your order has been dispatched, you will receive an email with a tracking number and a link to monitor your package's progress in real-time.
Are your products body-safe?
Yes, we prioritize quality and safety. All our products are made from high-quality, body-safe materials such as medical-grade silicone and hypoallergenic fabrics.